| 10 big questions before accepting a job offer. Posted: 24 Aug 2011 01:47 PM PDT You may have a job and are still
looking for one or you may totally be without a a job, but assume you get that
all important call. Congratulations! You’ve been offered a new job. Time to…
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| 4 easy steps to replenish your job search Posted: 24 Aug 2011 01:46 PM PDT In one of the articles published here a while back, we
mentioned that one should consider him/ herself a brand. Now as with every
other brand, advertising or promoting yourself is important. So when…
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| DSW Call for Consultants: Baseline Survey Posted: 24 Aug 2011 01:45 PM PDT Call for
Lead Consultant? Baseline Survey for Kenya, Ethiopia and Tanzania? Call for Consultants: Baseline Survey? EC Grant No.:?DCI-HUM/2010/255-732? DSW is an…
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| Senior Manager – Foundation Job in Kenya Posted: 24 Aug 2011 01:44 PM PDT RF:?CR-SMF-MAY2011? Reporting to the Head of Corporate Responsibility within the Corporate Affairs
Division, the job holder will be responsible for managing the operations of…
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| Public Relations Manager Job in Kenya Posted: 24 Aug 2011 01:42 PM PDT We are pleased to announce the following
vacancy within Corporate Affairs Division.? In keeping with our current business needs, we are looking for a person who
meets the criteria indicated…
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| Retail Manager at Commercial Bank of Africa Posted: 24 Aug 2011 10:13 AM PDT Location: Nairobi
Description:
Retail Manager at Commercial Bank of Africa in Nairobi – Kenya Jobs, Careers and Vacancies RETAIL MANAGER
Reporting to the Head of Personal Banking, the purpose of this role is to drive and deliver exceptional retail business performance, through the provision of efficient business management, powerful leadership, team development and achievement service delivery excellence. Main Responsibilities - Business planning and growth (deposits and lending) as well as customer growth and retention
- Management information reporting and integrity
- Profit improvement and cost management
- Quality of service in branch service delivery.
- Minimization of exposure to and impact of operational risks inherent in branch service delivery
- Leadership which facilitates a conducive work environment and employee satisfaction at the branch.
- Implement branch structure in line with organization strategy to enhance efficiency and job satisfaction
- Application of established policies, processes, procedures and tools in achieving compliance requirements, optimal efficiency, resource utilisation and cost containment.
Qualifications, Knowledge and Skills Requirements - University Degree – Upper second or equivalent
- Proficiency in computer use including MS Office tools and banking systems
- At least 7 years banking experience, 4 of which should he in a sales or relationship management experience
To apply, send your application letter and CV, quoting the job title via email only ,to jobs@cba.co.ke Kindly submit your application by Wednesday 7th September ,2011.only shortlisted candidates will be contacted Apply to this job 
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| Head of Branch Banking at Commercial Bank of Africa Posted: 24 Aug 2011 10:04 AM PDT Location: Nairobi
Description:
Head of Branch Banking at Commercial Bank of Africa in Nairobi – Kenya Jobs, Careers and Vacancies HEAD OF BRANCH BANKING Reporting to the Head of Personal banking, the purpose of this role is to drive and deliver exceptional retail business performance, through the provision of efficient business management, strong leadership, team development and achievement of service delivery excellence in branches so as to ensure full realiztion of bank branch revenue budets. The role will have strong leadership and oversight responsibilities to ensure strong delivery from regional retail managers. Key Responsibilities - Working with the team to achieve sales & service through in-branch business development activities (Business planning and growth (deposits and lending) as well as customer growth and retention), effective Banking Hall management and providing feedback to the team
- Assigning and rationalizing targets to branches as defined by all business units. Targets will be distributed to the various branches as per respective’ branch dynamics
- Executing initiatives that monitor and manage Service KPls and Operational Risk indicators at each branch for quality assurance
- Resource allocation to branches to ensure optimization of value
- Monitoring and evaluating Regional Managers and/or Branch Manager Performance
- Minimization of exposures to and impact of operational risks inherent in branch service delivery
- Leadership which translates into conducive work environment and employee satisfaction
- Overseeing staff development and motivation to achieve strong perform
Qualifications & Experience Requirements - University degree or equivalent – Upper Second Class Honours or GPA 3.0.
- At least 10 years banking experience , 6 of which should be in a sales or relationship management role.
- Proficiency in computer use including ms office tools and banking systems
To apply, send your application letter and CV, quoting the job title via email only ,to jobs@cba.co.ke Kindly submit your application by Wednesday 7th September ,2011.only shortlisted candidates will be contacted Apply to this job 
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| IT Client Service Manager at Commercial Bank of Africa Posted: 24 Aug 2011 09:55 AM PDT Location: Nairobi
Description:
IT Client Service Manager at Commercial Bank of Africa in Nairobi – Kenya Jobs, Careers and Vacancies IT CLIENT SERVICE MANAGER Reporting to the Head of IT, the purpose of this role is to Manage IT service delivery through liaison with the business units in order to improve the Bank’s business operations. Key Responsibilities - Defining, maintaining and enhancing best value IT services (as measured against external benchmarking) that meets business requirements
- Managing the delivery, performance and supply chain of IT services to provide the required level of service, system performance and functionality to meet business objectives
- Responsible for ensuring all enabling IT systems (e.g. core applications, email, telephone system, intranet and network) plus all back-end supporting IT infrastructure components are available and performing as intended
- Manage all procedures related to the identification, prioritization and resolution of end user service requests, including the monitoring, tracking, and coordination of the Service Desk functions, commensurate with the ITIL framework
- To develop and maintain strategic relationships with the various departments across CBA plus partners and suppliers
- Provide a high quality of leadership for the Service Desk unit in-order to facilitate a conducive work environment and employee satisfaction
- Develop and implement IT service improvement plans to deliver the transformation agenda, industry best practice and changing business requirements
Qualifications & Experience - University Degree, preferably in Information Systems – Upper Second Class Honors or GPA 3.0
- Minimum 3 years experience in IT
- Sound knowledge of information technology and related support architectures
- Adequate understanding of the various computer processing systems within the banking industry and the application of IT in business will be an added advantage
- Knowledge in providing service level agreements and help desk deliverables
To apply, send your application letter and CV, quoting the job title via email only ,to jobs@cba.co.ke Kindly submit your application by Wednesday 7th September ,2011.only shortlisted candidates will be contacted Apply to this job 
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| System Analyst at Commercial Bank of Africa Posted: 24 Aug 2011 09:51 AM PDT Location: Nairobi
Description:
System Analyst at Commercial Bank of Africa in Nairobi – Kenya Jobs, Careers and Vacancies SYSTEM ANALYST Reporting to the Manager, Infrastructure and System Support, the purpose of this role is to develop, Support and Implement Information Systems that include Card Systems, Office Systems and other departmental Business Systems as required. The role is also responsible for ensuring that technical solution resolves the business problem by providing expert guidance in effective translation of business requirements into robust technical solutions. Key Responsibilities - Effectiveness of the network security system (policy, controls and infrastructure) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access
- Provide 24 hour on-call support on the Office automation products, Network and Central system and provide remedial actions so as to observe service level agreements with business
- Ensures user, operational and security acceptance tests are performed and coordinates installation of new systems & enhancements of components and makes post-implementation evaluation
- Implements and maintains technical platforms & Application Architecture for Disaster Recovery Planning. Ensure availability, capacity and serviceability of such infrastructures (Business Continuity)
- Ensures that all security aspects are defined, documented and implemented in accordance with the Bank’s Security IT Policy and guidelines
- Monitor System Performance of-all core servers, routers and WAN links to ensure optimum efficiency
Qualification & Experience - University Degree in Computer Science – 2nd Class Upper Division or GPA 3.0. Masters Degree in Information Technology will be an added advantage
- Minimum of 3 years’ work experience with Microsoft applications in a complex IT environment administering and supporting MS Exchange 2010 and Share Point
- Proficiency in Industry Standards Certifications such as A+, MCSE, OCP, MCP is mandatory
- Knowledge of networking technologies will be an added advantage
To apply, send your application letter and CV, quoting the job title via email only ,to jobs@cba.co.ke Kindly submit your application by Wednesday 7th September ,2011.only shortlisted candidates will be contacted Apply to this job 
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| Senior Business Analyst at Commercial Bank of Africa Posted: 24 Aug 2011 09:47 AM PDT Location: Nairobi
Description:
Senior Business Analyst at Commercial Bank of Africa in Nairobi – Kenya Jobs, Careers and Vacancies SENIOR BUSINESS ANALYST Reporting to the Head, Enterprise Programs Management, the role works closely with Product and Process owners to continuously evaluate the performance of CBA’s products and processes as guided by the Bank’s strategic objectives as well as supporting achievement of business results, income and cost. Key Responsibilities - Develop and continuously improve methodology for Business Process evaluation and re-engineering
- Conduct Business Process Re-engineering initiatives as per the developed methodology to deliver quantifiable business benefits
- Support product development initiatives to ensure innovative product roll out in line with system capabilities and that requisite process improvements are achieved
- Develop and integrate process performance standards that ensure that delivery of CBA’s products and services is consistently competitive against the peer banks. The standards should be reinforced by reliable measurement mechanisms
- Evaluate process change requests from business and functional users and advise on viability from a system and process perspective to ensure optimal benefits realization
- Continuous review of End User Operations and Helpdesk Cases against approved procedure to identify and address improvement opportunities and/or non-compliance to procedures
- Analyse customer survey reports and other business intelligence sources to develop product and process proposals/initiatives that harness opportunities and/or mitigate threats .
- Support project execution of corporate initiatives through effective business process review to ensure achievement of the Bank’s strategic goals.
- Proactively research and apply the regulatory requirements, directives and best practice standards for bank operations to identify the requisite controls to be applied to our system and process platforms to assure integrity of bank operations
Qualifications And Experience Requirements - University Degree – Upper Second Class Honors or GPA 3.0
- At least 5 years’ banking experience with adequate experience in Service Delivery
- At least 3 years’ Project Management experience with certification in Project Management
- Proficiency in office automation and banking technologies
To apply, send your application letter and CV, quoting the job title via email only ,to jobs@cba.co.ke Kindly submit your application by Wednesday 7th September ,2011.only shortlisted candidates will be contacted Apply to this job 
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